Last Updated: January 22nd, 2025
RapidCrete (“Company,” “we,” “us,” or “our”) provides concrete solutions and services. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide to us, as well as your choices about how your information is used.
• Contact Details: Name, email address, phone number, and any additional details you share when requesting a quote, scheduling a site visit, or communicating with us via email.
• Other Information: We might collect information you include in messages or inquiries, such as project details or preferences.
• Usage Data: When you visit our website, we collect non-personal information such as your IP address, browser type, device information, and the date/time of your visits.
• Cookies and Tracking: We use cookies and similar technologies for improving site performance and user experience.
• Respond to your quote requests, inquiries, or service needs.
• Maintain and optimize our website’s functionality.
• We use Google Analytics, SEMRush, Google Search Console, and other similar tools to better understand how visitors use our website and to enhance user experience.
• These services may collect information about your interactions with our site, but we do not use them to personally identify you.
• We may use Google Ads to show relevant promotions or service offerings to users. This may involve using non-personal information (e.g., pages visited on our site) to tailor ads you see.
• You can learn more about how Google uses data by visiting How Google Uses Information From Sites or Apps.
• From time to time, we may send out emails to:
• Share seasonal greetings (e.g., Merry Christmas).
• Provide useful content or updates about our services.
• These emails are sent primarily to past or current clients, or individuals who have previously requested a consultation, quote, or site visit. We do not engage in frequent mass marketing campaigns.
• We may share your information with trusted vendors or service providers who help us operate our website or deliver services. They are only permitted to use your data as necessary to perform services on our behalf.
• We may disclose information when required to do so by law or in response to valid requests by government authorities (e.g., law enforcement).
• In the event of a merger, acquisition, or transfer of assets, your information could be part of the transferred assets. We will inform you of such changes if they occur.
• If you receive occasional emails from us, you may unsubscribe at any time by clicking the link provided in the email or by contacting us directly.
• We do not send email updates unless we have an existing relationship or a prior interaction (e.g., a service inquiry).
• Most web browsers automatically accept cookies, but you can modify your browser settings to block them. Note that blocking certain cookies may affect site performance.
• You may request to access, correct, or delete your personal information by contacting us at the details below. We will make reasonable efforts to address your request in accordance with legal requirements.
• We store personal information as long as reasonably necessary to provide our services or as required by law.
• We implement commercially reasonable safeguards (e.g., SSL encryption, restricted access) to protect against unauthorized access or misuse of your data.
• Our services are not designed for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected data from a child, please contact us.
• We primarily operate in Vancouver, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Burnaby, Maple Ridge, Richmond, New Westminster, and the entire Lower Mainland, BC, Canada, but our service providers may have servers in other locations. By using our site or services, you consent to data transfers in compliance with applicable data protection laws.
• We may occasionally update this policy to reflect changes in our practices or legal requirements. The revised policy will have a new “Last Updated” date at the top. We encourage you to check back regularly for any updates.
If you have any questions about this Privacy Policy, please contact us:
• Email: contact@rapidcrete.ca
• Phone: (778) 227-7979
• Postal Address: 4385 Canada Wy, Burnaby, BC V5G 1J3